Complaints, Compliments & Feedback Form
We value your comments and feedback. Your complaints, compliments & feedback can lead to better services for people with a disability at WATCH, so coming up with solutions together is good for everyone.
If you are making a complaint, we will do everything we can to resolve the complaint to your satisfaction.
If you are not satisfied with the way WATCH resolves or handles your complaint the Disability Services Complaints Commissioner can help you. Free Call 1800 677 342 or visit the http://www.odsc.vic.gov.au/
If you need assistance to complete this form, please contact WATCH on 9890 1365 and we arrange for someone to help you.
Participants may like to use an advocate to assist them in presenting their feedback or complaint. Their advocate may be a family member, friend or a representative from an advocacy organisation, such as:
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VALID - 03 9416 4003
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Action on Disability in Ethnic Communities - 1800 626 078
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Disability Resources Centre - 03 9481 6646
If you prefer you can download this form here and post or email to:
WATCH Disability Services Inc.
PO Box 414,
MULGRAVE VIC 3170
Attn: Quality Manager
Phone: (03) 9562 3796
Email: info@watchinc.com.au